Computer Support Tech

“

Not a moment of boring time. The Instructor was very patient with the few of us that had some sort of trouble.”

  • Experienced Computer Support Specialists earn an average of $20.39 per hour
  • Support Techs are highly valued for their knowledge and important skills

Program Length: 3 Months - 408 Clock Hours / 12 Semester Hours

Schedule: 3 Days per Week

  • Day Program: 8:00am-5:00pm
  • Evening Program: 6:00pm-10:00pm
    + Every Other Saturday

Computer Support Technicians provide technical assistance, support, and advice to individuals and organizations that depend on Information Technology. In today’s fast-paced world, businesses can’t afford the down-time of computer trouble. Individuals with the skills to quickly assess and remedy tech issues are in consistent demand and are paid well for their skills.

This program is designed to prepare students for entry level positions in computer technology maintaining and supporting Personal Computer (PC) hardware, network hardware, operating systems, routers, switches, and other peripheral equipment. Graduates will feel confident providing IT support in person, via telephone, or from a remote location.

Career Opportunities:

This program is designed to prepare students for entry-level positions in:

  • PC Support
  • Computer Trouble Shooting
  • IT related Help-Desk
  • Microsoft Office®
  • Outlook Express®
  • Internet Explorer®

Computer troubleshooting training will include hardware, software, and computer network basics. Graduates will also acquire the skills necessary to troubleshoot basic problems related to configuring and maintaining applications such as:

The program also includes an introduction to Cisco switches and routers in multi-protocol inter-networks.

Industry Certifications

In the information technology industry employers want to hire people who are certified. The following certifications are recognized by top employers . This program includes training on topics included in the following industry certifications.

  • CompTIA 220-301: A+ Core
  • CompTIA 220-302: A+ Operating Systems
  • CompTIA N10-002: Network+
  • Microsoft 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional
  • Microsoft 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • Microsoft 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Find Out More

Explore if becoming a Computer Support Tech is right for you. Fill out the form on the right side of the page to receive career and program info by email right away or call 1-800-777-3939 to speak with a knowledgeable Training Coordinator.